IP Telephony 
IP PBX Telephone System
The last telephone system you'll ever need to invest in!
Imagine a telephone system so integrated with the infrastructure of your business that you could know the identity of a caller, scan pop-up data from previous correspondence and make educated guesses about their possible needs before even answering the phone...
It's done! have teamed up with Swyx - the market leader in Europe for software-based PBX in the SME sector. The software at the heart of this IP PBX Telephone System is called SwyxWare, an application which runs on the standard Microsoft Windows Server platform.
It's done! can use the extensive range of SwyxWare products to turn an ordinary server into a fully-featured IP telephony solution for your business, granting access to the latest communication technologies while allowing you to take advantage of the business applications and economic benefits that are associated with IP telephony and VoIP (Voice-over Internet Protocol) technology.
Since SwyxWare is a product based in software, it is easy to add new users to the system without the pain and expense of hardware upgrades and wiring installations. You can connect new users and have them making telephone calls within minutes, while maintenance and administration are so simple that you won't need specialist engineering resources to keep the system running.
Benefits of our IP Telephony system
In addition to all the traditional telephony services that businesses expect from their voice solutions, users of SwyxWare can also benefit from:
- Increased employee productivity as voice, fax and email messages can be managed via their Inbox.
- Improvements in business efficiency, as the system can be managed by your regular Windows system administrator.
- Remote access, over a VPN connection, giving instant access to the same telephonic environment as the office, thereby enabling the remote or mobile worker to make and receive calls just as easily as if they were in the office.
- Improved employee availability, with intelligent call routing to redirect your calls simply and quickly, making it easier for customers to contact you.
Our IP-based solutions also offer:
- 3-party conferencing
- Call recording (initiated by each individual user, as required)
- Extended Call Routing
- Fax
- Voicemail
- Plus many more features not normally available in traditional systems.
To get more information call us on: 0845 060 5566,
request a call-back or fill in the service enquiry form.
